SCAM ALERT: We have had reports of someone claiming to be from Mendip Council cold calling people saying they are owed a refund on their council tax and asking for bank details. This is not from Mendip Council. Never provide your bank details or PIN to anyone over the phone - whether it is from a police officer, bank official or someone from the council. If you are uncertain put the phone down and call the council to verify the information - it is advisable to use a different phone (mobile or neighbour's phone) to ensure the phone call is not being held by the scammer. This matter has also been referred to the Police who are looking in to it. Please be aware and keep alert.