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Advance notice of potential disruption to IT services from 2 March until 23 March

Mendip District Council will be carrying out major changes to our information technology (IT) systems, in preparation for our transition to Somerset Council in April 2023.

The changes will take place from 5pm on Thursday 2 March until Thursday 23 March. 

The change period will result in some services having reduced access to IT services which will impact the speed of service delivery.

There will be additional downtime for Planning Services from Weds 29 March up to and including Tuesday 4 April, in order to update services.

Throughout this period of change, the website and customer services will remain operational so customers can continue to self-serve via the website or seek support by dialling 0300 303 8588.