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Housing Advice

Guidance for tenants, self-help tools, debt prevention and information on low interest loans.

COVID-19: Advice for Tenants

The government has brought forward a package of measures to protect renters affected by coronavirus (COVID-19). For those privately renting (and those in social housing accommodation), this means they will not be forced out of their home. There is specific guidance on this as well as more general advice on landlords and tenants rights and responsibilities during the COVID-19 outbreak.

Guidance for Tenants

Information for people living in rented property.

Preventing Damp, Mould and Condensation

Advice on dealing with damp and mould

Complaint About Housing Conditions

If you live in rented accommodation and are experiencing problems with the condition of your property (e.g. damp, mould, repair issues) you may wish to make a complaint. We will offer you advice and where necessary or ask your landlord/managing agent to undertake necessary repairs.

Debt Prevention and Advice

Do you have rent or mortgage worries?

Financial Assistance

Financial help available to residents for safer, healthier and warmer homes.

Help to live independently

In partnership with Somerset County Council and Somerset Independence Plus, we provide a range of services to help our residents live safely and independently in their homes.