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HMO Management

Houses of Multiple Occupation (HMOs) require a higher level of management than single household properties and specific regulations are in place to ensure this.

Landlord and managers of HMOs must comply with management regulations. 

Summary of HMO management duties

Managers of HMOs are required to:

  • Provide management information to occupants and display the name, address and telephone number for the manager clearly in the HMO.
  • Take safety measures including fire safety - keep escape routes free from obstruction and maintain fire alarms and equipment in good working order.
  • Protect occupiers from injury - appropriate safeguards must be maintained for roofs, balconies and low windowsills.
  • Maintain water supply and drainage in good, clean working order and protected from frost damage.
  • Supply and maintain gas and electricity; ensure the electrical installation is inspected and tested every 5 years and supply gas safety certificates and electrical reports to the council within seven days of a request.
  • Maintain common parts, fixtures, fittings and appliances in good order and repair. 
  • Maintain living accommodation in a clean condition at the beginning of the tenant's occupation and in good repair.
  • Provide waste disposal facilities suitable for the size of each household.

Occupants are required to:

  • Not hinder the manager in his duties and cooperate with reasonable requests.


Failing to comply with the HMO management regulations is a direct offence, subject to a financial penalty of up to £30,000 or an unlimited fine on summary conviction. 

For further advice contact the Private Sector Housing Team by email: or call 0300 303 8588.