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Food Safety

We encourage and support businesses within the Mendip District Council area to manufacture, prepare and sell foods safely.

COVID-19: Guidance for Food Businesses

Guidance for people who work in or run restaurants, pubs, bars, cafes, nightclubs or takeaways.

Register A Food Business

The law requires that if you run a food business, you must tell the local authority about any premises used for preparing, storing, selling, or distributing food and/or beverages. Businesses need to register 28 days before opening, and registration is free of charge.

Food Hygiene Rating Scheme

The food hygiene rating scheme provides customers with information about hygiene standards in food businesses. Businesses in Mendip are rated by food safety officers, and this helps customers make informed choices about where they buy and eat food.

Safer Food Better Business

It is a legal requirement that all food businesses have a documented food safety management system which should be kept up to date and be available for officers to inspect during inspections. Failure to have a documented food safety management system will result in a low food hygiene rating.

Food Allergens

If you operate a food business you must be able to provide accurate information to your customers on the allergens in the foods you serve. Individuals who are not food businesses and occasionally provide food at charity events or voluntary cake sales, for example, do not need to follow these requirements.

Gas Safety For Caterers

If you run a catering business make sure you understand and follow the legal obligations for gas catering equipment in kitchens and catering premises including bottled beverage gasses.

Food Safety Inspections

The Council has a legal duty to hold a register and inspect all food businesses. Food safety officers must assess the food safety risk at each food business. This risk identified dictates the frequency of inspections to a food business.

Food Complaints

Whilst food businesses take every care to ensure that the food they produce is safe, from time to time things can go wrong and you may wish to complain.

Food Poisoning

Food poisoning or more generally food-borne disease can be an unpleasant illness.

Food Hygiene Training

The law requires food handlers to receive appropriate training in food hygiene matters. As a minimum staff overseeing the running of the business, those supervising others and staff left on their own must undertake Level 2 Food Hygiene Training.

EC Approved Food Premises Application

Under EC legislation if your food business processes and sells some types of food using unprocessed products of animal origin e.g. fresh meat, raw minced meat, raw milk or eggs, the business may require EC Approval if you intend sell to other businesses, rather than direct to consumers.

Export Certificate and Attestations of Compliance

The council is keen to ensure that exporting businesses based in the district are supported and encouraged to develop their international trade now that we have left the European Union (EU).