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Reduce, Discount or Exempt Council Tax

There are a number of reasons why your Council Tax payment could be reduced.

You may be entitled to a discount:

How to Claim

If you have not signed up to self-service and would like to do so, please register for a self-service account: 

Self-service account

You can either apply for any of these reliefs, discounts exemptions if you have signed up for self-service or download the form as shown or contact the Council Tax Office: Tel 0300 303 8588 or email

Sending Council Tax your Documents

You are able to send queries to the Council Tax team and upload documents:

Council Tax - send your document

Discretionary Council Tax Reduction

The Council has the discretionary power to reduce the Council Tax liability.

Pay your Council Tax over 12 months

Once we receive your written request (letter or email) we will spread your bill over the remaining monthly instalments.

Sole or Main Residence Questionnaire

Except in certain cases, a property which is deemed to be a second home ie not occupied by anyone as their sole or main residence.

Empty Properties Discount

A property which is empty and unfurnished may be exempt for a period of up to 6 months and certain properties could be completely exempt even if they are occupied (although special conditions apply).

Disabled Person Reduction Discount

People who are severely mentally impaired are not included when working out Council Tax.

Disregarded Adults

Some people will not be counted when looking at the number of adults resident in a property, provided they meet certain conditions.

Annexe Discount

From 1 April 2014 annexes which are used by the occupier of the main house, either as part of the main house, or occupied by a relative of the person living in the main house, will be entitled to a discount of 50% in respect of the council tax payable on the annexe.

Unoccupied Dwellings

Unoccupied dwellings may be exempt from council tax.