Toggle menu

Business Rates

National Non-Domestic Rates (NNDR), or business rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services.

Please see the Explanatory Notes Icon for pdf Mendip Explanatory Notes 2022-23 [105.5KB] and the Business Rates General Information

Business Rates Relief

For the latest information on all reliefs for 2022/23, including the relief for the retail, leisure and hospitality sector, please see:

Discretionary Rate Relief 2023/24

For a summary of the policy from 1 April 2023 and how to apply see section below.

Discretionary Rate Relief 2023/24


You can now view your business rate account on-line by registering for an on-line account:

Register/log in to your Online Business Rates account

If you have any enquiries about your business rates bill, please contact the Non-Domestic Rating Section on 0300 303 8588 or preferably by e-mail to: 

Sending Business Rates your Documents

You are able to send queries to the Business Rates team and upload documents:

Business Rates - send your document

Email Business Rates

Address for correspondence:

Business Rates Section
Mendip District Council
Cannards Grave Road
Shepton Mallet

Business Rates General Information

Business rates is a local tax that is paid by the occupiers of all non-domestic /business property, in the same way that council tax is a tax on domestic property. Business rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a business rates bill each year.

Paying Your Business Rates

Details on how to pay your Non Domestic Rates (Business Rates)

How Business Rates Are Worked Out

Apart from properties that are exempt from business rates, each non-domestic property has a rateable value which is set by officers of the Valuation Office Agency (VOA), an agency of Her Majesty's Revenue and Customs. They draw up and maintain a full list of all rateable values.

Business Rates Frequently Requested Information

The most frequently requested information relates to empty properties.

Scam Alerts

Scams are schemes to con you out of your money. Look for signs to watch out for if you look after someone who could be vulnerable to scams

Retail Rates Relief 2022/23

At the Budget on 27th October 2021, the Chancellor announced the introduction of a new business rates relief scheme for Retail, Hospitality and Leisure properties.

Discretionary Rate Relief 2023/24

For a summary of the policy from 1 April 2023 and how to apply see section below.