COVID-19: Shops and Branches

Guidance for people who work in or run shops, branches, stores or similar environments.

Shops and branches include all retail stores. This includes:

  • food retailers
  • chemists
  • hardware/homeware stores
  • fashion shops
  • charity shops
  • betting shops and arcades
  • tailors, dress fitters and fashion designers
  • car dealerships
  • auction houses
  • antique stores
  • retail art galleries
  • photography studios
  • gift shops and retail spaces in theatres, museums, libraries, heritage sites and tourism sites
  • mobile phone stores
  • indoor and outdoor markets
  • craft fairs
  • similar types of retail

The guidance applies to those currently open and will help those that are currently closed consider what their operations need to look like when they are allowed to open.

Branches include:

  • bank branches
  • post offices
  • other open money businesses

GOV.UK Guidance: Working Safely during Coronavirus for Shops and Branches

Better Business for All (BBfA) partnership Covid-19 Toolkit to help guide you to restarting your business safely:  

BBFA Covid-19 Toolkit

Showing you are COVID-19 Secure

Employers are able to use posters or images on digital channels or print to display in workplaces to show their employees, customers and other visitors, that they have followed guidance and are COVID-19 secure.  

Showing you're COVID-19 secure