COVID-19: Changes to Environmental Protection

Due to the evolving situation with COVID-19 we are operating a reduced service with regard to statutory nuisance complaints such as noise, anti-social behaviour complaints, PPC inspections, the Out Of Hours Noise Service and Air Quality Monitoring.

We will, as far as practicable, investigate complaints but this may take a little longer than usual. 

  • Officers will no longer be carrying out face to face meetings either in the office or on site. 
  • Officers will risk assess whether a site visit can be carried out and if it is considered that a site visit will put the occupiers, or the Officer themselves at risk, then a site visit, and the decision, will be delayed until such time as one can be carried out.  

Closure of non-essential businesses and premises

Where people believe that businesses are open in contravention of the closure regulations; they should report this to the council on 0300 3038588 or submit the online form under Useful Forms below. Officers from Community Health will contact the company and investigate. Opening in breach of the regulations is a criminal offence.

The list of businesses that must close can be found at:

List of businesses and premises to close

Please bear with us and we would appreciate your understanding during these difficult times.