Shape the Future - Case Studies

Our Successes are the catalyst for Shape the Future.

Core Services

Mendip's trailblazing Core Services Contract has combined all street cleansing ground care services into a single contract, delivered by ID Verde.  The Council has made annual savings exceeding £400k while delivering improved neighbourhood based service delivery

Services that have been incorporated to the new contract include:

  • Grass mowing
  • Sports pitch and play area maintenance
  • Cemetery and churchyard care
  • Street sweeping
  • Fly-tipping disposal and weed control
  • Maintenance and cleaning of Council buildings
  • Installation and removal of market stalls
  • Engineering projects and lighting for streets and car parks

5 Councils Partnership

This project has created a new '5 Councils Partnership' with Hart District Council, Havant Borough Council (with its existing partner East Hampshire District Council) and the Council joining forces with South and Vale Councils.  The partnership has procured a range of services including revenues and benefits, accountancy, HR, IT, land charges, licensing and procurement.  By jointly procuring this range of services and creating a joint client the Councils will save over £40m over the next 9 years, improve service standards and strengthen resilience.

Shape Mendip Hub

The Hub in Shepton Mallet was the first major project completed under the Shape Mendip programme, bringing a number of public service providers together on one site. This led to improved partnership working and collaboration, with the ultimate aim of more streamlined and accessible public services.

The Shape Mendip Hub will make savings of almost £4 million over 20 years. Partners who have joined the Council in the Hub include Somerset County Council, Avon and Somerset Police, the Citizens Advice and numerous smaller agencies.

During a visit to the Hub, The Rt Hon Sir Eric Pickles MP said: "This is what the future of local government will look like." Oliver Letwin MP called the Hub: "groundbreaking and forward-thinking."

Coleford Hub

Building upon the success of Shape Mendip, Coleford's village community hub is run by a new village social enterprise, bringing together public agencies, community organisations and local businesses in a bid to tackle rural isolation.

Shape Neighbourhoods

Multi-agency neighbourhood teams that give local neighbourhoods better access to Council and Police resources on matters such as Licensing and Crime Prevention.

The project also engages with other 'blue light' services, contractors and partners to address antisocial behaviour and community safety. Reporting of issues is made simpler as partners take a more 'joined-up' approach to addressing them.

Chief Inspector Jeff Foreman, Local Policing Commander for Somerset East said: "We wholeheartedly support the opportunity to build on our existing partnership with Mendip. We share resources, avoid wasteful duplication and ensure resources are directed in the areas of greatest need."

Fusion Lifestyle

Leisure facilities across Mendip received a massive boost when the Council awarded 50-year leases to Fusion Lifestyle, an independent charity that is investing £2.8million in our leisure centres. This has saved the Council £20 million over 15 years.

As well as investing in the buildings, Fusion took over all the associated running costs, reducing costs to the Council.  This venture is now cited by Sports England as best practice in innovative service delivery. 

Keyrings Letting Agency

A not-for-profit social enterprise established by the Council to tackle homelessness and help vulnerable people back into long-term accommodation.

The business lets and manages property, while also brokering support for tenants, working hard to ensure dependable long-term tenancies that benefit the tenant and landlord alike.

Run by a board of volunteer directors, Keyrings has continued to expand since letting its initial property in 2013. Since then, more than 40 singles, couples and families have secured housing, 30 of which were either homeless or threatened with being homeless.