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The Right to Rectification

Under the General Data Protection Regulation (GDPR), you have a number of rights regarding the way in which we are allowed to process your personal data.

What is the right to rectification?

Under GDPR you have the right to have inaccurate personal data rectified. You may also be able to have incomplete personal data completed - although this will depend on the purposes for the processing. This may require you to provide further information about the data you wish to have rectified.

Mendip District Council has a duty to take reasonable steps to ensure that data is accurate and to rectify the data if necessary. The GDPR does not give a definition of the term accuracy. However, the Data Protection Bill states that personal data is inaccurate if it is incorrect or misleading as to any matter of fact.

How long does the Council have to comply?

Mendip District Council must act upon requests without undue delay and at the latest within one month of receipt.

The Council may extend the deadline by a further two months if the request is complex or if you have submitted a number of requests. You will be notified without undue delay and within one month of receiving your request and an explanation will be provided as to why the extension is necessary.

Submitting a request

An Information Rights Request under GDPR may be submitted in either of the following ways:

  • By submitting the online form under Apply for This Service below. 
  • By writing to Information Governance, Mendip District Council, Council Offices, Cannards Grave Road, Shepton Mallet, BA4 5BT

You must include your full name, a return address and a details of the information that you are requesting. Mendip District Council has a duty to verify the identity of requesters, and consequently you may be asked to provide proof of your identity.