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Missed collections

Refuse, recycling or food waste must be put out for collection by 7am on the correct day.

If you believe your waste collection has just been missed, report it using the form below or contact customer services on 0300 303 8588. Missed collections will be collected within two working dates of being reported.

If you would like to check what day your waste should be collected simply type your post code into the search box at the top of the page or visit the Online Map area of the website. You can then review the latest information on your collection dates and other useful location-specific information.

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Click here to search for your address.

For hints and tips for using online maps, please click here.

Occasionally, bad weather can disrupt the waste collection service. Visit the Somerset Waste Partnership website for the latest information on any services affected by bad weather.

Last modified: 31 October 2018 iCM Form