Annual canvass and Household Enquiry Form

Mendip District Council will send every household in the district a household enquiry form (HEF). It is a legal requirement to reply to this form.

The form will tell you who is registered to vote at the property. We use this information to update the electoral register and send any person who is not registered to vote an invitation to register.

You'll need to update the information for the household by responding to the form. If you do not respond to this form a reminder will be sent.

Canvassers will call to all properties where there hasn't been a response to the HEF or the reminder letter. It is important to provide the information asked for on the HEF.  If you don't you could be fined £1000.

Responding to the Household Enquiry Form

You can respond to the HEF via one of the following options:

  • Online:

Official Household Enquiry Response Website for Mendip District Council

Or, if you have no changes to make to the details we hold, you can either:

  • text your 10 digit security code and your 5 digit security code to 07786 209 340, or
  • call 0808 284 1539

You will need the security code printed on the front of your form to confirm your details.

If you are not able to use any of the options above you can complete the form and return it to us via the post using the envelope provided.   Please note that you must sign your form.

What happens next

If you've confirmed that all of the details on the HEF form are correct no further action is needed. All electors will remain on the electoral register.

If you tell us there are new people eligible to be registered they will receive an invitation to register form. They can also go online to register to vote at Register to vote once you have responded to the HEF.

If you have a query please do not hesitate to contact the Electoral Services Team at 0300 3038588