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As from 3rd June 2013 our number will be changing to 0300 303 8588, which is a local geographical number. This will also replace the numbers for Business Rates, Council Tax & Benefits.

Any queries regarding the number change please contact customerservices@mendip.gov.uk

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Contact Us

Mendip District Council contact details and Council Access Points.

By Email: customerservices@mendip.gov.uk

General Enquiries: 01749 648999

Council Tax & Benefits Enquiries: 0845 3003352

By Post:

Mendip District Council
Cannards Grave Road
Shepton Mallet
BA4 5BT

The Contact Centre is open Monday-Friday 8.30am-5pm

Council Access Points around the district provide a face to face, single point of contact service for the general public . They are located in Mendip's 5 main towns with the following opening times:

Council access points opening times
MondayTuesdayWednesdayThursdayFriday

Shepton Mallet

The Council Offices,
Cannards Grave Road,
Shepton Mallet,
BA4 5BT

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

Frome

Frome Library,
Justice Lane,
Frome,
BA11 1BE

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

Glastonbury

Glastonbury Library,
1 Orchard Court,
Glastonbury,
BA6 9JB

10:00-13:00

and

14:00-16:30

10:00-13:00

and

14:00-16:30

CLOSED

10:00-13:00

and

14:00-16:30

10:00-13:00

Street

Crispin Community Centre,
Leigh Road,
Street,
BA16 0HA

10:00-13:00

and

14:00-16:30

CLOSED

10:00-13:00

and

14:00-16:30

10:00-13:00

and

14:00-16:30

CLOSED

Wells

Wells Town Hall
Market Place,
Wells,
BA5 2RB

CLOSED

10:00-13:00

and

14:00-16:30

10:00-13:00

and

14:00-16:30

CLOSED

10:00-13:00

and

14:00-16:30

Please note that the Council Access Points will open at 11am on the first Wednesday of each month.

Last modified: 20 May 2013