Contact Us
By Phone
- Customer Services are open weekdays from 8am till 6pm: 01749 648999
- Between the hours of 6pm - 8am weekdays, weekends and bank holidays: 01749 648999
- Minicom: 01749 341622
- Fax: 01749 344050
- Language Line and Minicom services are available.
By Electronic Mail
Email us at customerservices@mendip.gov.uk and our enquiry or comments will be passed on to the relevant person.
Online
A number of our service areas can now be contacted online. For example, we have online forms allowing you to:-
Our full list of the online service forms is here.
Comments and Complaints
We pride ourselves on being a forward thinking Council, providing services of the highest quality, in line with our customer needs. By telling us how we are doing, you can help shape the future of our services.
If we get it right please let us know by completing our compliments form. However, we appreciate that no matter how hard we try there are bound to be occasions when you are not happy with the service you have received so if we get it wrong please read about our complaints procedure to find out how to complain.
By Post
If you wish to write to us our main address is as follows:
District Council
Council Offices Cannards Grave Road
Shepton Mallet
Somerset
BA4 5BT
In Person
The council offices are open for personal visits from 8:30 am till 5 pm.
The council also has 5 Council Information Points which offer advice and information on any matter concerning Mendip District Council, Somerset County Council or Town/Parish services.
Getting to the Council Offices
Parking for visitors is limited and is restricted to 'short stay' only. If you are attending a meeting or training session please park in the Commercial Road Car Park which is approximately a 5 minute walk from the Council Offices and is marked on our Mendip District Council location map. There are 3 disabled parking spaces adjacent to the main council offices. There is a reception area and play area in the main council offices.
There is also information on Public transport information available here.
Website Feedback
Please either complete our online questionnaire or email webmaster@mendip.gov.uk.
You can also Register for Email Alerts to keep up with any relevant changes to our site.
Page last updated on 18 June 2008
