Mendip apologises for boiler noise from its Shepton offices
20 April 2017
Mendip District Council has apologised to residents living close to its Shepton Mallet offices for an intermittent noise caused by a fault with the site's boiler heating system.
The noise, which has been disturbing people living locally, is being caused by problems within the flue system which causes a vibration creating a loud 'droning' noise when the boilers at the Cannards Grave Road site are working at full capacity.
The noise has been particularly disturbing for residents early in the morning, when the boilers are first switched on for the day. As a result, until the issue can be resolved, it has been decided that the boilers will not be switched on until 8am each day.
Donna Nolan, Deputy Chief Executive at Mendip District Council, said: "I would like to apologise to residents living in Shepton Mallet who have been disturbed by this noise.
"It is the result of a complex fault with one of the boilers at the Shape Mendip Hub which we are working hard to get resolved as quickly as possible.
"We will now be switching on the boilers later each morning to reduce disturbance to local people.
"I would like to thank people living close to the offices in Cannards Grave Road for their patience and assure them we are working hard to resolve this issue as soon as we can."
Residents with queries about the issue should contact Stuart Finney, Group Manager for Neighbourhood Services, on 01749 341418 or email email@example.com