Postcode Search
Search site

FAQ

Last modified: 13 November 2015
  • Q:

    Who can request a new or change of address?

    A:

    A property owner or their appointed representative may submit a written request. We cannot accept requests from the tenants of a property.

  • Q:

    Can I add a name to my numbered address

    A:

    Yes, provided you are the owner. You should not choose a name similar or the same as any other house nearby. The name in this case will not officially form part of the address and the property number must still be displayed and used in any correspondence.

  • Q:

    Can an existing number be removed from an address?

    A:

    No - numbering properties makes locating them much easier for emergency services and delivery companies. The Council's policy is therefore to number properties wherever possible and not to remove existing numbers.

  • Q:

    What building/street names are not acceptable?

    A:

    The Council will not use names in official addresses for streets or properties if they are offensive, would duplicate existing names in the area or would promote an organisation or living person.

  • Q:

    Can an address just have a building name without a building number?

    A:

    The Council will always try to allocate an appropriate number to any new property address to help delivery and emergency services locate it. However, if no neighbouring properties are numbered the Council would consider allocating a name only.

  • Q:

    Why is my address not on the Royal Mail's website?

    A:

    Updates to the Royal Mail Address database can take a few months to filter through to other companies using their address search. Royal Mail does not always make addresses "Live" on their Address database until they receive confirmation that the property is occupied. This can be done through the Royal Mail's Website or by telephone on 08457 740740

  • Q:

    Why doesn't the name of my property show on the Royal Mail's address search?

    A:

    This is because when a property is named and numbered, Royal Mail will only hold the name as an "Alias" therefore if you obtain an official approved name for the property from The Council, Royal Mail may not pass this, "Alias" on to other organisations.