Car Parks and Transportation

Mendip District Council operates 44 car parks throughout the district. Of these 7 are free, 3 are residents only, 3 are business only and the remainder are pay & display. Charges and operating times vary between car parks.

Season tickets are available in a wide variety of car parks. These are open to the general public, business users and residents (with the exception of Residents only car parks).

Parking bays may be hired from Mendip District Council.

Mendip District Council has no responsibility for Mendip Housing Ltd Car Parks, Private car parks or On-Street Parking.

Car Park Charges and Locations

For details of charges for car parks in Mendip please see the 'useful documents' section on this page.

Season Tickets

Season Tickets can be purchased in the following car parks in Mendip (subject to availability):

Wells -Tucker Street, Whiting Way
Shepton Mallet - Commercial Road, Great Ostry
Frome - Merchants Barton, North Parade, Cattle Market
Glastonbury - Norbins Road, St Johns, Northload Street West, Butt Close, Silver Street
Street - Cranhill Road, Strode Road

• Season Tickets are only valid for the car park stated on the ticket unless an "All Specified" season ticket is purchased.
• Charges for Season Tickets vary throughout the District. For a list of car parks available and current charges please see the Scale of Charges.
• To apply for a Season Ticket download and fill in the Season Ticket Application Form and return to us at the address below. Please read the Conditions of Use before applying.
• Residents permits are available for some car parks (see below).
• For payment of Season Tickets see 'Making Payments' below.

Residents Permits

Residents permits provide car parking for residents who reside in certain areas.

Residents Permits are sold in the following car parks (subject to availability):

Shepton Mallet - Zion Hill
Frome - South Parade, Wine Street, Rook Lane.

• Due to a shortage of residential parking facilites within Mendip generally, waiting lists have accrued.
• Whilst every effort is made to maintain the accuracy of these lists, there have been occasions where residents moving out of the area have included their permit in the sale of the property.
• In order to maintain accuracy of the waiting list and fairness in distribution, all permits in the car parks listed in the Geographic Area.
• For further information and to apply for a Residents Permit please contact Customer Services.
• For payment of Residents Permits see 'Making Payments' below.

Making Payments for Excess Charge Notice, Season Tickets and Residents Permits

Payment of Excess Charge Notice, Season Tickets and Residents Permits can be made by one of the following methods:-

• Cheques and Postal Orders - should be made payable to Mendip District Council and sent with the Excess Charge Notice or Season Ticket Application Form to the address below.
• Debit or Credit Card Payments - Call the Customer Services Team and staff can take credit card/debit card payments over the phone on 01749 648999
• Online Payment - this is only for Excess Charge Notice

Disabled Parking

Due to the increasing number of Blue Badge holders, designated spaces tend to fill up quickly, therefore, Blue Badge holders may park free of charge in any marked bay (except Greenbank Pool, Residents Only & Service Yard areas). All major car parks have designated disabled bays. Please see the tariff boards in the car parks for any time restrictions and additional requirements that apply.

• The Blue Badge holder must display the badge in a prominent position at the front of the vehicle showing the expiry date.
• Failure to comply with this regulation may result in an Excess Charge Notice for £60 being issued.

When using car parks with a time restriction on them, Blue Badge holders are required to display the clock part of their badge as well. Please see tariff board in each car park for specific instructions.

The renewals and issuing of Blue Badges for the Mendip area is carried out by Somerset County Council Social Services. If you wish to renew your Blue Badge contact Somerset County Council on 0845 345 9133.

First applications for a Blue Badge can be made to Somerset County Council online or by calling 0845 345 9133.

Shop Mobility facilities are currently available in the following car parks:

• Clarks Village (Grange 1), Street

Caravans and Motor Homes

There is no specific parking allocation within Mendip for caravans and motor homes, with the exception of Clarks Village (see below).

Caravans and motor-homes may park in all major car parks but payment must be made for the number of spaces occupied. (The 1525 kg weight limit primarily applies to commercial vehicles only.)

Caravans and motor homes may not use coach or bus bays.

Caravan and motor-home parking is available at Clarks Village. This parking is located in the car park off Southleaze Road. Customers wishing to use this facility should follow the signs from Southleaze car park.

Motorcycles

At present there are limited specific facilities in car parks for motorcycles. A review of all car parks will be carried out which will include motorcycles.

At present motorcycles are charged in the same manner as other users, however, given the physical difficulties of displaying a Pay & Display ticket Mendip District Council are flexible in their approach.

HGV Parking

Heavy goods vehicles may park in the following car parks between 6 pm and 9 am, 7 days per week. See tariff boards for charges.

• Frome - Cattle Market Car Park
• Glastonbury - Northload West Car Park
• Shepton Mallet - Commercial Road
• Street - Northside
• Wells - Princes Road Car Park

Health and Safety in Car Parks

Health and Safety issues relating to car parks throughout Mendip are prioritised and resources allocated accordingly.

If you wish to report a health and safety issue in a Mendip District Council car park please contact Customer Services.

Car Park Maintenance

All Mendip District Council car parks are maintained by the Car Parks and Transport Department and are inspected daily.

Defects that present a risk to public health and safety are dealt with as a priority. Contractors are employed to deal with the routine maintenance programme.

In order to rectify any defects or problems we need to know the following:

• Ticket Machines: Location (car park and town), machine number and nature of fault.
• Lighting: Location (car park and town) and lamp number.
• Cleansing: Location (car park and town) and nature of problem (e.g. litter bins, toilets, illegally dumped rubbish, abandoned vehicles etc.).
• Signs: Location (car park and town) and nature of problem.
• Trees/Shrubs: Location (car park and town) and nature of problem (e.g. overhanging branches).
• Pests: Location (car park and town) and nature of problem.
• CCTV: Location (car park and town).
• White Lines: Location (car park and town).

Noise and Anti-Social Behaviour

Mendip District Council work in partnership with the Police to resolve issues of this nature and where possible will pursue known offenders through the courts.

Mendip District Council are unable to devolve authority for enforcement to organisations such as Neighbourhood Watch or individuals. Noise and anti-social behaviour are primarily the responsibility of the Police.

Markets

Parking is restricted in the following car parks when markets operate:

• Frome - Cattle Market and Market Place (Wed & Sat)
• Wells - Market Place (Wed & Sat)

Contact

Last Updated

13 July 2010

Page last updated on 13 July 2010