customerservices@mendip.gov.uk
Write to Us
Mendip District Council, Cannards Grave Road, SHEPTON MALLET, Somerset, BA4 5BT
Telephone
Customer Services - 01749 648999 (between 0800 - 1800)
Council Tax and Benefits - 0845 300 3352 (between 0830 - 1700)
Business Rates - 0845 070 0226 (between 0830 - 1700)
Benefit Fraud Hotline - 0800 389 3130 (24 hour private and confidential answer machine service)
Visit Us
The main offices located at Shepton Mallet are open between 0830 and 1700.
View location of the council on a map
Parking at the council offices is limited and procedures apply. Find out more about our parking procedures.
The council also has information points located in Glastonbury, Shepton Mallet, Street and Wells. Find out more about our council access points.
Councillors
You can contact your local councillor by finding their details on our Your Councillor page.
Press Enquiries
If you are a journalist with a media enquiry, you can contact the PR and Communications team via email prandcommunications@mendip.gov.uk or find out more about the team.
Out of hours emergencies
In the event of an out of hours service emergency, call 01823 251411
In the event of an out of hours housing emergency call 01458 253241. Find out more about our out of hours service, night shelters and direct access hostels.
Language Line
The council has access to the language line service providing professional, qualified interpreters in over 100 languages. Find out more about language line.
Website errors
To report errors or broken links on the website please email the web team on webmaster@mendip.gov.uk